Frequently Asked Questions
Everything you need to know about our premium audio hardware and AI voice solutions.
What is the typical shipping time for hardware orders?
Standard shipping typically takes 3-5 business days within the domestic United States, while international shipping can take 7-14 business days depending on customs processing.
Do your AI-enabled microphones come with a warranty?
Yes, all hardware purchased through AI Voices Directory includes a 1-year limited manufacturer's warranty covering any defects in materials or workmanship.
Can I return a product if it is not compatible with my software?
We offer a 30-day return policy for unopened or defective hardware. Please check the 'Technical Specifications' section on the product page to ensure compatibility before purchasing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are software licenses included with the audio interfaces?
Many of our audio interfaces include a starter bundle of AI voice processing software. Please refer to the specific product description to see which plugins are included.
Do you provide technical support for setup?
Our dedicated support team is available via email and live chat to assist you with the initial installation and configuration of your AI audio equipment.